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Dry Eye FAQ | Frequently Asked Questions 2024

Is dry eye treatment covered by insurance?

Every insurance plan is different and many will cover some costs of the dry eye treatment. Many dry eye services and treatments are covered by your insurance. We are in-network with several insurance providers (Aetna and Cigna) and work with many out-of-network providers as well.  Due to many different medical insurance plans, the determination of services covered by your plan can only be determined by your insurance provider.  Our staff will work with you to determine your insurance benefits, eligibility, and coverage. Patients are responsible for any fees, services, and materials that are not covered by your insurance company.

Is dry eye treatment covered by Medicare?

Medicare may cover some or all of your dry eye treatment. Each Medicare plan is different, and more importantly, there are many types of dry eyes and associated treatments. Our staff will work with you to determine your Medicare benefits, eligibility, and coverage.

Does dry eye treatment work?

While there is no cure for dry eye, there many effective ways to treat and manage the condition. With a proper diagnosis and the correct treatment plan, dry eye treatment does work.

Do we treat Blepharitis?

Yes, we offer treatments for Blepharitis. For more detailed FAQs on Blepharitis and our treatment methods, please visit our Blepharitis FAQ Page.

What are some of the dry eye treatments that are available?

There are many types of dry eye treatments, but it all depends on the type of dry eye and associated risk factors. Here is a list of some of the dry eye treatments: Artificial Tears, Gels, Ointments and Lacriserts, eyelid hygiene, Restasis, Xiidra, Azasite Tetracycline, Doxycycline, Omega-3 fatty acids, punctal plugs, Autologous Serum Eye Drops, Amniotic membrane (AMT), IPL Dry Eye Treatment, BlephEx, LipiFlow, iLux, Scleral Lenses, Scleral Shells, PVR PROSE, RegenerEyes, and more.

Is dry eye chronic?

Dry eye is a common and often chronic problem. It can be caused by advanced age, contact lens wear, certain medications, eye diseases, other medical conditions, and environmental factors.

Will dry eye go away?

Unfortunately, there is no cure for dry eye, but when properly diagnosed, treated, and managed, patients often express great relief from their symptoms.

Dry Eye Specialists

At The Dry Eye Center of Maryland we have the expertise and specialized equipment to focus on eye care problems that other offices can’t address: helping dry eye patients – treatment of Dry Eye Syndrome, Meibomian Gland Dysfunction (MGD), Blepharitis, Sjögren’s Syndrome, Stevens-Johnson Syndrome (SJS), Evaporative Dry Eye, Aqueous Deficient Dry Eye, Severe Dry Eye, Demodex, Contact Lenses for Dry Eye, Scleral Lenses, PVR PROSE Lenses, and all Dry Eye Treatment. Additionally, helping patients who have trouble wearing contact lenses, often related to dry eye.

Our office maintains all the latest diagnostic instruments and dry eye treatments available. We have the latest instruments that can be found in only a few places in the country, including a wavefront topographer and aberrometer, which can find slight irregularities of the cornea and dryness of the eye. We are also continually involved in FDA studies involving dry eye diagnosis,  dry eye treatments, contact lenses, and contact lens solutions.

Our dry eye doctors listen carefully to patients and prescribe treatment plans for each person and situation. “The most common complaint we get from people about doctors they have seen in the past is about the quality of the eye examination,” says Dr. Thomas Azman. “A meticulous, comprehensive dry eye evaluation is essential,” he says. “Not an eye-glass exam, but one specifically for dry eye.” Dr. Benjamin Azman continues, “Most eye doctors see about 3, 000 patients a year, at The Dry Eye Center of Maryland we limit our patient load to roughly 1,200 patients per year. This allows us to gather all the facts pertinent to each patient’s visual requirements.” Additionally, this allows us to have more time to do a thorough review of a patient’s medical records and history. As a result, we are able to obtain a complete picture of the patient’s eye-care background – we ask about all the details and symptoms that many people live with, thinking they are normal. We take the time to listen to our patient’s needs and then discuss and explain all the treatment options available.

Our doctors form a relationship with our patients, and that, unfortunately, is a rarity today. We have received hundreds of testimonials and Google Reviews from patients expressing their gratitude for resolving problems that other doctors could not. Dr. Azman says, “I am proud that each and every patient leaves my office with the understanding that they know we care about their eyes and their well-being.” At The Dry Eye Center of Maryland, that’s a level of commitment and service we offer that you won’t often find in today’s medical world

Schedule Your Dry Eye Consultation Today!
(410) 291-1718

Josh G.

From the moment an individual walks into the office, The Dry Eye Center of Maryland demonstrates that they are geared to serve. The receptionists greet patients with a smile, ask about their families, and offer something to drink. The waiting time is never long, but if it is, there are plenty of current magazines with which to entertain oneself. When one does go back, the General Vision Examstechnicians treat clients with respect and explain each step of the tests. Finally, once patients see the doctors–who are professional in every definition of the word–they are again greeted warmly and treated with respect. The entire experience is life changing, and I wouldn’t go anywhere else.

Torin C.

Thank you for your help in getting me fitted with and adjusted to contact lenses. Apparently my “dry eye” condition has made it difficult and at times impossible for me to wear contacts in the past. Now with your help I am comfortable in my contacts. As you may remember, I am a high school senior and have tried to wear contacts in the past, not only for esthetic reasons but to help me in various sports/activities (football, lacrosse, surfing, etc.). In the past I am not sure that the eye care people I saw recognized or appreciated my “dry eye” condition. Moreover, they clearly did not address this problem. As such, I remember having great difficulty getting my contacts in and even more difficulty in trying to remove them. In the past, I was never comfortable wearing contacts. Your work with my tear ducts and other techniques you have used to correct my “dry eye” condition has made an incredible difference. The process that we have gone through to prepare me for contact lenses has made a tremendous difference. Now I am exceedingly comfortable wearing my contacts and find that they provide me with much improved vision. Again, many thanks for your help. Very truly yours.

A. M.

I have been wearing contact lens for 55 years. When I moved from out-of-state to Maryland, I needed to find a new contact lens specialist. I found Dr. Azman using a Google search. I was surprised to get a phone call asking me questions before getting an appointment. It turns out Dr. Azman specializes in problem cases. As I described my increasing discomfort and dry eyes, he said he could help. I never had the tests he did for tear layer, the topography of cornea, etc. I discovered my contacts were not fitting properly causing an abrasion on both eyes. After two weeks of no contacts, the abrasion was healed. I was surprised when he suggested soft contacts. My previous doctor thought I couldn’t wear them after years with hard and then gas permeable lens. Switching to the soft lens was no problem. It took some adjusting of different strengths of the lens to get the correction for reading and computer work, but now I am very happy with the results. I could not drive at night with contacts because of the extreme glare. That is gone. My eyes were very sensitive to light so I needed sunglasses all the time. That is gone.

Sandra B.

OMG….where do I begin. First and foremost, Dr. Azman saved my daughter’s eyesight, not once, but twice! At the age of 6 my daughter’s Rx was dramatically changing every 6 months (unheard of) and she was getting headaches and couldn’t read for more than 15 minutes at a time. No one could figure out what was wrong. One visit to Dr. Azman and we were on our way to healthy eyes!!! All it took was a few quick tests and Dr. Azman had my daughter diagnosed with dry eyes. Life was good for many years until we moved to PA and lost contact with Dr. Azman (never again!) Recently I received a distressed call from my daughter, now age 20, with problems with her eyes. She had crystals forming and pushing through her eyes, infections in her eyes, she couldn’t go out in the sunlight, etc. and FOUR different specialists in PA kept giving her steroids and antibiotics with the explanation of “we don’t know what causes it”…I even told them about her dry eyes and was blatantly told I didn’t know what I was talking about. !!!???!!! Dr. Azman to the rescue AGAIN! Within two visits my daughters eyes cleared up and well on their way to healing. She’s back to normal with her nose stuck in a book every evening after sitting in front of a computer all day @ work even! Dr. Azman is simply amazing. He met with us in the late evening hours since we are out of town and even on a HOLIDAY!!! I wish more people could be as caring and giving as Dr. Thomas Azman. We refer him every chance we can! We will never be able to thank you enough.

Kathy S.

I have been under Dr. Azman’s treatment for my dry eyes. He is very attentive and thorough – always giving detailed explanations and answering all my questions in a way that I am able to fully understand. Dr. Azman also contacts me if there is a new treatment or medication that he feels would improve my condition. I will admit that sometimes there is an extensive wait in the office, but I can only assume he is giving other patients the same detailed care that he is giving me! The Azman staff is very gracious and lovely – always greeting me with a smile and genuinely asking how I am. The office itself is very clean and the communication between the different areas seems to flow smoothly. I highly recommend Dr. Azman due to his attention to detail and his expertise!

Alexandra S.

I have tried contact lenses on four different occasions, without success, before I visited Dr. Azman. Although other doctors had told me I had dry eyes, their solution was to simply prescribe a different brand of contact lens rather than to address the underlying problem. On each occasion, the end result was that the lenses bothered me so much that I just stopped wearing them. Dr. Azman’s commitment to correcting the dryness in my eyes was a refreshing and effective approach to my vision issues. For the first time, I feel that contact lenses will actually be a viable choice for me. It’s fantastic.

Cindy W.

Dr. Azman has been my eye doctor for more than 25 years. Recently he has treated my eyes for dry eyes. He is very thorough and extremely knowledgeable about treating dry eyes. I didn’t know how bad my eyes felt until he treated them. Even though I wear contacts, my vision was slightly impaired due to dry eyes. Once Dr. Azman started treatment, my eyes felt so much better and my vision changed again due to improvement of moisture in the eye. I put my trust in Dr. Azman.

Katie S.

“I have been under Dr. Azman’s care for the treatment of dry eyes. He is very attentive and thorough – always giving detailed explanations and answering all my questions in a way that I am able to fully understand. Dr. Azman also contacts me if there is a new treatment or medication that he feels would improve my condition. I will admit that sometimes there is an extensive wait in the office, but I can only assume he is giving other patients the same detailed care that he is giving me! The Azman staff is very gracious and lovely – always greeting me with a smile and genuinely asking how I am. The office itself is very clean and the communication between the different areas seems to flow smoothly. I highly recommend Dr. Azman due to his attention to detail and his expertise! He is a truly an expert in dry eye treatment.”

K. M.

“I have been dealing with severe dry eyes for years. Have been to a dozen of eye doctors with no success. All the eye doctors kept telling me the same things over and over again. I was about to give up until I read all the good reviews about Dr. Azman and his team, so I decided to give him a try. All I can say is I’m glad I did. I have nothing but great things to say about him and his staff. Very helpful and very friendly. My dry eyes have nearly been treated after years of pain! I can’t thank him enough for what he did for me. After each treatment he would follow up and call me to see how I was doing. No other doctor has ever called me to follow up. I was never rushed and he answered all my questions. I would highly recommend Dr. Azman and his team. I can honestly say he exceeded all my expectations. Thank you Dr. Azman for all your help!”

A. J.

“I was told I could not wear contact lenses by 3 other eye doctors due to my dry eyes. You did concur that I had dry eyes, but you introduced me to Orthokeratology. You explained your Precision Accelerated technique to me. Even though I was a little skeptical about it ,because I never heard of it, I decided to trust you. I also looked into lasik and was told I could have it. After researching lasik and dry eyes I learned that if you have dry eyes you should not have lasik surgery. It has now been 2 years since going through your procedure and I am still experiencing comfortable, clear vision all waking hours. Thank you Dr. Azman for guiding and educating me and protecting my eyes from having Lasik which could of been a disaster. You have changed my life.”

Judith M.

“I want to express my appreciation for helping me. I came to your office with a problem that I could not identify. However, I did recognize that my eyes were chronically tired and red, and I had to wear my glasses all of the time. Today, I am experiencing a high level of comfort and I feel as if my eyesight has improved. When I arrived for my first appointment, Joanne met with me to acquaint me with your practice and to administer preliminary tests. She was very informative and reassuring. Next, I met with you and again I was reassured that it would be possible to correct the difficulties I was experiencing. You carefully and clearly explained the results of the preliminary evaluation and then conducted your own. I had worn contact lenses prior to coming to you. It was a disaster. I was prescribed a more generic lens and along with the dry eye problem, the lenses were never really correct. I was not able to read with the lenses and my distance vision was poor as well. Eventually I gave up, as these lenses were apparently the only option available to me. My experience at the Azman Dry Eye center was completely different. Dr. Azman devised a plan of attack. Which eventually led to success with contact lenses. Other eye centers did not address any specific problems; they only evaluated my eyesight and wrote prescriptions for glasses or generic contact lenses. I also want to say that the level of caring that is shown to patients from the front desk to the doctor himself, is above any I have experienced elsewhere. It is a pleasure to come to the office. I will continue to recommend the practice and Dr. Azman to my friends and family. Thank you for all your help.”

Michael G.

Dr. Azman was able to stop the pain from a dry eye condition by using this new technology called Prokera and other treatments. Highly recommended!

Judy S.

I have been suffering for two years with dry eye pain and worry. From the time I walked in the door the experience was great. The staff was so kind and made me feel so welcome. Doctor Azman was patient and kind and took so much time with me and diagnosing my issues. I actually got in the car and cried tears of joy after the visit feeling hope for the first time. Best feeling I have felt in years, a big thank you to him and the staff!

Lori L.

Dr. Azman is wonderful! He is very thorough and makes sure that his patients understand everything in terms of their eye care. The office staff is friendly and very helpful. I highly recommend Dr. Azman and Azman Eye Care Specialists.

Margaret M.

If you are experiencing issues or problems with dry eyes, this is the place to be. Very thorough service with a caring and compassionate doctor and team.

Charles T.

The Azman practice gives their clients customized service. As a client I feel like I am practice’s one and only client. Also, the technology and knowledge of optical research they utilize is second to none!

Leah S.

I Love Dr Azman! He is very gentle, caring and professional! I wouldn’t want to see any other eye Dr in the world!!!

Luz M.

I have been suffering with eyes pain and inflammation around 5 months ago after I visited many specialists and the problem continued….finally I saw Dr. Benjamin Azman, he diagnostic me DRY EYE and gave me the right treatment. I feel much better thanks God! Dr.Benjamin and his father are so kind. God Bless them! I recommend Dr. Azman. They’re great.

Patrick C.

Of the handful of doctors and offices I have visited with regard to my dry-eye issue, Dr. Azman and his group have been, by a long-shot, the most hospitable, empathetic, and helpful with my issue. Dr. Azman didn’t rush me through the process of diagnosis, like other offices. He took the time to sit with me and discuss some of the root causes of my issue, and answer any of my concerns. In subsequent follow-up appointments, he performed several procedures that have been helpful to me and that have given me hope that there is a way to manage this condition. I would recommend him to anyone. And if you are using eyedrops frequently, and have never had your issue seriously looked at, please get it checked out before you do more damage to your eyes.

E.Q.

Hope for dry eyes! Dr. Azman was able to stop the pain from a dry eye condition by using this new technology called Prokera and other treatments. Highly recommended!

Judy S.

I have been suffering for two years with dry eye pain and worry. From the time I walked in the door the experience was great. The staff was so kind and made me feel so welcome. Doctor Azman was patient and kind and took so much time with me and diagnosed my issues. I actually got in the car and cried tears of joy after the visit feeling hope for the first time. Best feeling I have felt in years, a big thank you to him and the staff!

Erin S.

Always a great experience at The Dry Eye Center of MD. The staff is polite and professional, and Dr. Azman knows eyes better than the other eye doctors I’ve been to. They take the time to figure out the issue and make sure no details are missed! Thank you!

Carol K.

I would like to take this opportunity to thank you for all your help. When I visited your office in April, I was particularly impressed with your state of the art equipment and for the care and concern you showed me. Since I was from New Jersey, you went out of your way to see me on the weekend (twice on Sunday). You made me feel special and more like a friend than a patient. Your follow-up telephone calls really meant a lot to me. Your recommendations for treatment of my dry eye problems are working; I highly recommend that anyone with eye problems seek you out.

-Carol K. Secaucus, New Jersey

Meet Our Doctor
Trusted local Dry Eye Specialist in Baltimore, providing superior and compassionate care.
About Our Office
Specializing in dry eye care since 1975! We have successfully treated thousands of dry eye patients, including many who were previously told that nothing more could be done.
Our Services
Offering the newest dry eye technology. Including IPL, Blephex, AMT, and other dry eye treatments.
Appointments
Schedule your free phone consultation with our dry eye specialist.